📜 Terms of Service – MentariArt.com

Effective Date: [Insert Date] Company: Mentari Art (registered in Kuala Lumpur, Malaysia) Website: www.mentariart.com

1. Acceptance of Terms

By accessing or using MentariArt.com, you agree to comply with these Terms of Service. If you do not agree, please discontinue use of the website.

2. Scope of Services

  • MentariArt.com is an online marketplace for purchasing original artworks, prints, and related art products.
  • We connect artists with buyers, providing secure payment and delivery options.
  • MentariArt.com reserves the right to update, modify, or discontinue services at any time.

3. User Accounts

  • Users must be at least 18 years old to register.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • MentariArt.com may suspend accounts for fraudulent, abusive, or illegal activity.

4. Orders & Payments

  • Prices are listed in Malaysian Ringgit (MYR).
  • Payments are processed via secure gateways (FPX, credit/debit cards, e-wallets).
  • MentariArt.com reserves the right to cancel orders if payment is not received or verified.
  • All sales are final unless otherwise stated in our Refund & Return Policy.

5. Shipping & Delivery

  • Delivery is available within Malaysia and selected international destinations.
  • Estimated delivery times are provided but not guaranteed.
  • Risk of loss passes to the buyer upon delivery.

6. Intellectual Property

  • All artworks listed remain the intellectual property of the respective artists.
  • Buyers receive ownership of the physical artwork but not reproduction rights unless explicitly licensed.
  • Unauthorized reproduction or resale of artworks is prohibited.

7. Refunds & Returns

  • Refunds are only applicable for damaged or incorrect items, reported within 7 days of delivery.
  • Digital products (e.g., downloadable art) are non-refundable.
  • Return shipping costs are borne by the buyer unless the error is on MentariArt.com’s part.

8. Artist & Seller Obligations

  • Artists must ensure artworks are original and not infringing on third-party rights.
  • MentariArt.com may remove listings that violate copyright, trademark, or community standards.
  • Sellers are responsible for accurate descriptions and timely fulfillment.

9. Limitation of Liability

  • MentariArt.com is not liable for indirect, incidental, or consequential damages arising from use of the platform.
  • We do not guarantee uninterrupted or error-free service.

10. Governing Law

  • These Terms are governed by the laws of Malaysia.
  • Any disputes shall be resolved in the courts of Kuala Lumpur.

11. Contact Information

For inquiries regarding these Terms, please contact:

📧 Email: support@mentariart.com

📍 Address: Studio Residency DoubleTree by Hilton, Putrajaya Lakeside, No 2, Jalan P5/5, Presint 5, 62200 Putrajaya, Wilayah Persekutuan Putrajaya, Malaysia

📞 Phone: [Insert Business Number]