🔒 Privacy Policy – MentariArt.com

Effective Date: [Insert Date] Company: Mentari Art Website: www.mentariart.com Address: Studio Residency DoubleTree by Hilton, Putrajaya Lakeside, No 2, Jalan P5/5, Presint 5, 62200 Putrajaya, Wilayah Persekutuan Putrajaya, Malaysia

 

1. Introduction

MentariArt.com values your privacy and is committed to protecting your personal data in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.

 

2. Information We Collect

We may collect the following types of personal data:

  • Account Information: Name, email address, phone number, billing/shipping address.

  • Transaction Data: Payment details, purchase history, invoices.

  • Technical Data: IP address, browser type, device information, cookies.

  • Artist Submissions: Artwork details, portfolio information, and related metadata.

 

3. How We Use Your Information

Your personal data is used for:

  • Processing and fulfilling orders.

  • Providing customer support and responding to inquiries.

  • Managing user accounts and verifying identity.

  • Improving website functionality and user experience.

  • Marketing and promotional communications (with your consent).

  • Compliance with legal and regulatory requirements.

 

4. Disclosure of Information

We may share your information with:

  • Payment processors (FPX, credit/debit card providers, e-wallet services).

  • Logistics partners for shipping and delivery.

  • Legal authorities when required by law.

  • Third-party service providers for analytics, marketing, and website hosting.

We do not sell or rent your personal data to third parties.

 

5. Data Retention

  • Personal data is retained only as long as necessary for business, legal, or regulatory purposes.

  • You may request deletion of your account and associated data by contacting us.

 

6. Security Measures

We implement industry-standard security measures to protect your data, including:

  • SSL encryption for transactions.

  • Secure payment gateways.

  • Restricted access to personal data by authorized personnel only.

 

7. Your Rights (PDPA Malaysia)

Under the PDPA, you have the right to:

  • Access and request a copy of your personal data.

  • Correct or update inaccurate information.

  • Withdraw consent for processing (subject to contractual/legal limitations).

  • Request deletion of your data.

 

8. Cookies & Tracking

  • MentariArt.com uses cookies to enhance browsing experience and analyze traffic.

  • You may disable cookies in your browser settings, but some features may not function properly.

 

9. International Transfers

If you access MentariArt.com from outside Malaysia, your data may be transferred and processed in Malaysia. By using our services, you consent to such transfers.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

📧 Email: support@mentariart.com 📍 Address: Studio Residency DoubleTree by Hilton, Putrajaya Lakeside, No 2, Jalan P5/5, Presint 5, 62200 Putrajaya, Wilayah Persekutuan Putrajaya, Malaysia 📞 Phone: [Insert Business Number]